Get a Quote

Effective Date: April 25, 2026

This Service Level Agreement (“SLA”) outlines the level of service you can expect from AutoTubeAgency (“we”, “our”, or “us”) when you purchase and use our services through autotubeagency.com.

By using our services, you agree to the terms of this SLA.

1. Scope of Services

AutoTubeAgency provides YouTube automation and related digital services, including:

  • Channel setup and optimization
  • Content research and strategy
  • Script writing
  • Voiceover creation
  • Video editing
  • Thumbnail design
  • SEO optimization and upload management

Service scope varies depending on the selected plan or custom agreement.

2. Service Availability

We aim to provide consistent and reliable service. However:

  • Services are provided on a best-effort basis
  • We do not guarantee uninterrupted or error-free service
  • Temporary downtime may occur due to maintenance or technical issues

3. Turnaround Time (TAT)

Estimated turnaround times:

  • Starter Plan: 3–7 business days per video
  • Growth Plan: 2–5 business days per video
  • Authority Plan: 2–4 business days per video
  • Custom Projects: Based on agreed timeline

These timelines may vary depending on complexity, revisions, and client responsiveness.

4. Communication & Support

We provide support through:

Response Time:

  • Within 24–48 business hours

Priority support may be provided to higher-tier plans.

5. Revisions Policy

  • Unlimited revisions are included in all plans
  • Revisions must remain within the original project scope
  • Major changes or new requests may require additional charges

6. Client Responsibilities

To maintain service quality, clients must:

  • Provide accurate and complete project details
  • Share required assets and access credentials
  • Respond promptly to feedback requests

Delays in client communication may impact delivery timelines.

7. Performance Disclaimer

We strive to deliver high-quality content and strategies. However:

  • We do not guarantee specific results (views, subscribers, revenue, monetization)
  • Performance depends on multiple external factors including audience behavior and platform algorithms

8. Issue Resolution

If you are not satisfied with any deliverable:

  • You may request revisions
  • We will work to resolve issues within a reasonable timeframe

9. Service Interruptions

Service interruptions may occur due to:

  • Technical failures
  • Third-party platform issues (e.g., YouTube changes)
  • Force majeure events

We will make reasonable efforts to restore services promptly.

10. Limitation of Liability

AutoTubeAgency shall not be liable for:

  • Indirect or consequential losses
  • Revenue loss or business impact
  • Platform-related penalties or account issues

11. Modifications to SLA

We reserve the right to update this SLA at any time. Changes will be reflected with an updated effective date.

12. Contact Information

For any questions regarding this SLA:

Email: contact@autotubeagency.com
Support: Live Chat Available on Website

By using our services, you acknowledge that you have read, understood, and agreed to this Service Level Agreement.